Articles on: Credits & Billing

Can I pause my subscription?

If you have to pause your cold email campaigns for a while and want to come back later, we offer to pause your Findymail subscription for 1 or 2 months.

To do that, go to your Subscription page > Cancel my subscription and it will ask if you want to pause instead.

IMPORTANT: You cannot use your Findymail account and credits during a pause.

Instead if you don’t need as many credits temporarily, you should downgrade your account to a lower plan.

💡Tip: If your needs can vary a lot over time and you don’t want to be constantly juggling with downgrades/upgrades, think about using yearly subscription! In yearly subscription, you get all your credits upfront and can use all your credits as desired over a year instead of a single month.

Resuming my subscription

As mentioned above, a paused account is not accessible. You can however resume your subscription at any time by clicking “Resume” in the popup opening when logging in to your account.

Updated on: 14/09/2023

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