Articles on: Troubleshooting

Why do I have less credits than contacts I have found?

On the email finder, one credit = one verified email

On the email verifier, one credit = one email verification (whether or not this email is valid)

When scraping from Apollo, the default mode uses verifier credits and some emails will be invalid → those will use a verifier credit but not create a contact, thus the difference.

Updated on: 22/08/2023

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